Customer stories

Brian Martin
Director of Auto Collision
Lexus North Miami

Brian Martin describes the benefits that Carbeat brought to his shops and the first-class support from the AkzoNobel Services team.

Andrew Batenhorst
Bodyshop Manager
Pacific BMW

Listen to Andrew's discussion on improving departmental cycle times through the use of Carbeat.

Brad Shelton
Shop Owner
Shelton Collision Repair

Carbeat customer Brad Shelton of Shelton Collision Repair describes his experience using the software. He reports significant improvements in his shop's operations since adopting Carbeat. Shelton switched to it because of its "reporting, tried and true tested functionality, and support"; as well as the fact that AkzoNobel, a respected industry leader, is behind the product.

"Speed, speed, speed"

One of the key benefits of using Carbeat, according to Shelton, is the speed with which it operates. Carbeat Connect synchronizes the data from his management system almost instantaneously, ensuring Shelton and his team are ready to use the dashboard right away when a repair comes in. This feature has improved their process time by at least 15%, which Shelton explains "may not seem like much, but it adds up."

In addition, Carbeat's reporting capabilities have been incredibly helpful for the shop. The system's reports provide "data beyond belief" and can be customized to "slice and dice data in any way that's needed". Shelton also feels that the comparison against other Carbeat users is very useful, helping to provide a feel for how his shop is really doing against some of the best shops in the country.

Improving cycle times

Shelton emphasizes the importance of interdepartmental cycle times and the role that Carbeat has played in improving them. Previously, his team was used to a manual process of moving magnets on a board, but moving to an electronic board with added reporting features helps in many ways. With the repair, planning, body, painting, and other departments now being tracked, technicians are conscious about keeping cars moving, ensuring that no department becomes a bottleneck in the process.

Shelton's positive experience with Carbeat highlights the tangible benefits of adopting an electronic production board in the auto repair industry. Faster, more accurate data processing and reporting, along with improved interdepartmental cycle times, have resulted in tangible improvements in process time and overall efficiency, ultimately leading to better customer satisfaction and increased profits.

"Carbeat has helped us reduce process times by at least 15%."

Brad Shelton
Shelton Collision Repair

Intuitive and effective production workflow dashboard

Take control of the pulse of your business

We offer a solution to help effectively manage the production workflow in your bodyshop. A seamless blend of services and hardware, consisting of the following:

  • Cloud-based for access anywhere
  • Visual, interactive production dashboard
  • Large, touchscreen display on your shop floor
  • Tracking and reports for your KPIs
  • Sync data from existing bodyshop and estimate management systems

Find out more

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Contact our sales team to get more information or to request a demo.

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Bodyshop Production Dashboard

At the heart of Carbeat is the powerful and intuitive production workflow dashboard.

Efficient production is key to your business. So we built upon the tools of the past to bring you an innovative solution helping unlock your shop's potential.

  • Vehicle status at a glance
    View and update jobs right on the shop floor with a large touchscreen display.
  • Simple drag-and-drop interface
    Easily track and manage each vehicle with real-time updates.
  • Access anywhere
    Users can be in the paint booth, front office, or even on the road. The right information is a click away, no more walking the floor or chasing others down.
  • Fit to your current workflows
    Flexible options to customize the dashboard to your needs, our consultants will make sure it works for you from the start.

Proven performance benefits

Lower cycle times

Meet customer deadlines, increase satisfaction and CSI scores

Track progress

Measure quality and improvement planning outcomes

Reduce costs

Increase production, turnover, and profit margins